Transforming Healthcare Customer Relationship Management Using Cloud Enabled Generative Artificial Intelligence for Predictive and Adaptive Solutions
Keywords:
Cloud Computing, Healthcare CRM, Predictive Analytics, Adaptive Solutions, Automation, Patient-Centric Care, Generative AIAbstract
The integration of generative artificial intelligence (AI) with cloud technologies is revolutionizing healthcare customer relationship management (CRM). These advancements enable predictive and adaptive solutions, transforming patient care through data-driven insights and automation. This paper explores the role of generative AI and cloud systems in enhancing healthcare CRM, highlights recent research findings, and addresses challenges and future directions for implementation.
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