LETICIA THAIS,. An Integrated Framework for Optimizing Case Management Systems through Context-Aware Artificial Intelligence and Dynamic Workflow Reengineering. ISCSITR - INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING (ISCSITR-IJSRAIML) ISSN (Online): 3067-753X, [S. l.], v. 5, n. 1, p. 7–24, 2024. Disponível em: https://iscsitr.in/index.php/ISCSITR-IJSRAIML/article/view/ISCSITR-IJSRAIML_05_01_003.. Acesso em: 5 feb. 2026.