SHIVAKRISHNA DEEPAK VEERAVALLI. Proactive Threat Detection in CRM: Applying Salesforce Einstein AI and Event Monitoring to anomaly detection and fraud prevention. ISCSITR - INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING (ISCSITR-IJSRAIML) ISSN (Online): 3067-753X, [S. l.], v. 4, n. 1, p. 16–35, 2023. DOI: 10.63397/ISCSITR-IJSRAIML_04_01_002. Disponível em: https://iscsitr.in/index.php/ISCSITR-IJSRAIML/article/view/ISCSITR-IJSRAIML_04_01_002.. Acesso em: 8 oct. 2025.