Advancing Cloud Technologies for Healthcare Customer Relationship Management with Generative Artificial Intelligence Driven Automation

Authors

  • Hasan D Mahdi Iran Author

Keywords:

Cloud Technologies, Healthcare CRM, Generative AI, Automation, Patient Experience, Data Integration, AI-driven Decision Making

Abstract

The integration of cloud technologies and generative artificial intelligence (AI) has transformed the healthcare sector, particularly in the domain of customer relationship management (CRM). By leveraging AI-driven automation, healthcare providers can improve patient interactions, streamline administrative tasks, and enhance decision-making processes. This paper explores recent advancements in this field, highlights their practical applications, and discusses challenges and future directions.

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Published

2025-02-05

Issue

Vol. 6 No. 1 (2025): ISCSITR- INTERNATIONAL JOURNAL OF ERP AND CRM (ISCSITR-IJEC)

Section

Articles

License

Copyright (c) 2025 Hasan D Mahdi (Author)

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.