Cognitive Automation and Intelligent Process Reengineering in Human Resource Management for Future-Ready Organizations
Keywords:
Cognitive Automation, Intelligent Process Reengineering, Human Resource Management, Artificial Intelligence, Robotic Process Automation, HR Transformation, Digital WorkforceAbstract
The rapid evolution of cognitive automation and intelligent process reengineering has significantly impacted human resource management (HRM), enabling organizations to enhance efficiency, reduce operational costs, and improve decision-making. This paper explores the role of cognitive automation in HR functions, including talent acquisition, employee engagement, and performance management. Additionally, it examines intelligent process reengineering as a strategic initiative for future-ready organizations. Drawing on recent literature, this study highlights the key benefits and challenges associated with automation in HRM and provides recommendations for organizations aiming to integrate cognitive technologies into their HR processes.
References
El Emam, Khaled, et al. "Anonymizing Health Data: Case Studies and Methods to Get You Started." O'Reilly Media, 2020.
Berruti, F., Nixon, G., Taglioni, G., & Whiteman, R. (2017). Intelligent process automa-tion: The engine at the core of the next-generation operating model. Digital McKinsey.
Coombs, C., Hislop, D., Taneva, S., & Barnard, S. (2020). The strategic impacts of In-telligent Automation for knowledge and service work. The Journal of Strategic Infor-mation Systems.
Engel, C., Ebel, P., & Leimeister, J.M. (2022). Cognitive automation in human resource management. Electronic Markets.
Hofmann, P., Samp, C., & Urbach, N. (2020). Robotic process automation in HRM. Electronic Markets.
Ng, K.K.H., Chen, C.H., Lee, C.K.M., & Jiao, J.R. (2021). A systematic literature review on intelligent automation. Advanced Engineering Informatics.
Johnson, B.A.M., & Coggburn, J.D. (2022). Artificial intelligence and public human re-source management. Public Personnel Management.
Chowdhury, S., Dey, P., & Joel-Edgar, S. (2023). Unlocking the value of artificial intel-ligence in human resource management. Human Resource Management Review.
Zhang, C. (2019). Intelligent process automation in audit. Journal of Emerging Tech-nologies in Accounting.
Arora, M., Prakash, A., & Mittal, A. (2021). HR analytics and artificial intelligence. Decision Sciences Conference.
Jaiswal, A., Arun, C.J., & Varma, A. (2023). Rebooting employees: Upskilling for arti-ficial intelligence in multinational corporations. International Journal of Human Re-source Management.
Lacity, M.C., & Willcocks, L.P. (2021). Becoming strategic with intelligent automation. MIS Quarterly Executive.
Davenport, T.H., & Ronanki, R. (2018). Artificial intelligence for the real world. Har-vard Business Review.
Boudreau, J. (2018). Reinventing jobs: A 4-step approach for applying automation to work. MIT Press.
Aversano, L., Canfora, G., & De Lucia, A. (2002). Business process reengineering and workflow automation. Journal of Systems and Software.
Lambert, S.L., & Marshall, T.E. (2018). Cloud-based intelligent accounting applications. Journal of Emerging Technologies in Accounting.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Marie Killin Malsch (Author)

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.